For Darren Waters, enrolling in the Higher Diploma in Science in Computing (Artificial Intelligence/Machine Learning) at National College of Ireland marked a turning point in his professional journey. Looking to pivot into a more future-focused and innovative field, he found that the flexibility of this online course allowed him to build the technical expertise he needed while balancing other commitments. The qualification not only expanded his skill set in a rapidly evolving area but also opened the door to a new role that aligned closely with his long-term career aspirations.
Darren shares his student story, highlighting what his motivations were for initially enrolling in the Springboard+ programme and how he hoped the course would help him reach his career goals.
This course is offered through Springboard+ meaning it's free for those who are unemployed and at a reduced cost to those in employment. Springboard+ is co-funded by the Government of Ireland and the European Union. For more information about EU Funds, please visit www.EUFunds.ie.
Tell us about your career and education background.
Before starting my degree in Artificial Intelligence and Machine Learning, I spent years building a career in operations management and business. I was the Deputy Operational Services Manager at Cavan Monaghan Hospital, leading a team of over 250 staff and managing various departments. I introduced systems like RFID tags for asset management and a tablet-based catering ordering system to boost efficiency.
The Higher Diploma in Science in Computing (Artificial Intelligence/Machine Learning) at NCI is currently open for applications for September 2025. Please see Springboard+ at NCI for further information.
Before that, I worked in the Medical Manpower department, where I streamlined processes by introducing electronic verification and training initiatives.
I kicked off my career at Boylesports, managing store operations and bringing in new betting machines. Along the way, I earned a Master of Business with First Class Honours, which gave me a strong foundation in business strategy and innovation.
These roles have really sharpened my skills in project management, team leadership, and IT, setting me up perfectly for my current focus on AI and Machine Learning.
Why did you decide to study a Springboard+ course?
I decided to study a Springboard+ course because, after doing really well in my role as Deputy Operational Services Manager, I noticed that many projects I was involved in heavily relied on technology. Tech always played a crucial role in enhancing efficiency and solving problems.
"Springboard+ offered the perfect opportunity to make this transition (into AI and Machine Learning), providing me with a solid foundation and the expertise needed to thrive in a tech-focused career."
I found myself constantly turning to technology for solutions and becoming increasingly fascinated by its potential. This realisation made me want to pivot my career towards tech, specifically in AI and Machine Learning, to deepen my knowledge and skills in this area. The Springboard+ course offered the perfect opportunity to make this transition, providing me with a solid foundation and the expertise needed to thrive in a tech-focused career.
Tell us about your experience on the course.
Since starting the course, I've gained a solid foundation in AI and Machine Learning, which has significantly boosted my confidence and expertise in these areas.
"I'm excited about the future and the potential to transition fully into a tech-focused role, leveraging my new skills to make a real impact."
As a result, I've secured a position as Senior Project Manager with the HSE working on National level projects within the Technology and Transformation department. The requirements for the role were only met through doing the Springboard course. The programme has truly opened doors for me, providing new career paths that align with my passion for technology.
This shift has not only increased my career satisfaction but has also presented the possibility of a better work/life balance. I'm excited about the future and leveraging my new skills to make a real impact.
What advice would you give to anyone considering a Springboard+ course at NCI?
If you're considering taking a Springboard+ course at NCI I highly recommend it! Here's why:
"The faculty and resources at NCI are exceptional. You'll have access to support and a community of individuals going through experiences."
- Relevant Skills: These courses are tailored to meet the needs of the industry so you'll learn skills that are highly sought after.
- New Opportunities: Ever since I enrolled in my course I've been receiving job interview offers, for tech positions that were previously out of reach. Its truly made a difference.
- Excellent Support: The faculty and resources at NCI are exceptional. You'll have access to support and a community of individuals going through experiences.
- Flexible Learning: The courses offer flexibility to accommodate your job and other commitments making it easier to manage everything.
- Career Advancement: Whether you're aiming to transition, into a career like I did or progress in your field, the knowledge and skills you acquire will be invaluable.
Darren Waters studied the Higher Diploma in Science in Computing (Artificial Intelligence/Machine Learning) at National College of Ireland through the Springboard+ initiative. Thank you Darren for sharing your Springboard+ student story!
